Overstock, is an online retailer offering a wide variety of high-quality, brand-name merchandise and services at discount prices, including bedding, home decor, appliances, watches, jewelry, electronics, sporting goods, clothing, shoes, cars, travel and insurance. We give customers an opportunity to shop for bargains conveniently, while offering manufacturers, distributors and other retailers an alternative sales channel.
Tax Policy
Standard Shipping Information: Overstock.com’s $2.95 shipping applies to most destinations within the contiguous United States (excluding Hawaii and Alaska). Standard orders ship within 1-3 business days, depending on the time the order is received, and arrive within 5-10 business days. See our Shipping & Delivery Exceptions chart below for exceptions and non-standard shipping time frames. We use all major mail carriers, including UPS, FedEx, and the United States Postal Service. Customers cannot specify the carrier of their choice. Custom Art: Up to 10 business days to ship. Oversized Items: Up to 10 business days to ship. Oversized Items: 1-4 weeks for delivery.
You can initiate a return for most new and unopened items within 30 days of delivery for a full refund.* You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges. If you initiate a return after 30 days, a partial refund may be issued depending on elapsed time and condition of merchandise.
For Customer Service Assistance, please contact us at 866-211-0726 M-F 6:00AM - 11:00PM MST and Sat & Sun 7:00AM - 8:00PM MST. buy.comcs@overstock.com
*Shipping excludes AK, HI and international orders.   © 2012 Overstock.com. All Rights Reserved